Insights - Building Better Websites

Thoughts, research, rants and (🤞) insight

A wind-up mechanical toy robot

Digital Products

Automation without AI — a beginner’s guide

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The lid of a tub of Meridian peanut butter, with printed instructions to stir before use.

Building Better Websites

What peanut butter packaging can teach you about user experience design
Hand holding an iphone in a cathedral

Digital Products

How product thinking helped us build an interactive, self-guided tour for a cathedral, in less than two weeks
Three packets of linguini showing three different shape numbers

Digital Products

What pasta packaging can teach you about user experience design
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Building Better Websites

What we learned at Dot All — the Craft CMS conference in Barcelona, September 2023
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Digital Products

Five questions to ask before you automate something on your website
Illustration of a mobile device, a calendar, an email and a pair of tickets

Digital Products

Five ways we can make your Spektrix website better
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Digital Products

Inclusive by design: Why digital accessibility is everyone’s responsibility
A photograph of cymbals reflecting purple light, in the low light of a jazz club.

Ticketing

Why are people really using your website (and who are they)?

Ticketing

How to supercharge your event pages with strategy, automation, and a slightly terrifying spreadsheet
A neon sign with an outlines saxophone and the words "ronnie scott's 6:30pm–3am pen nightly"

Ticketing

Parsimony, and why the simplest solution in web design isn’t always obvious
Image from inside the cloister looking into the central lawn

Ticketing

What cathedrals can teach you about your venue’s ticketing website

Ticketing

Why you should get rid of your “What’s On” page

Charity

The best online donation and fundraising platforms for charities in 2022 (alternatives to Virgin Money Giving)

Building Better Websites

Should the discovery phase for your website be in-person or remote?
Graphic illustration indicating a young person moving up in a career trajectory

Building Better Websites

We’re looking for students to join our team this year
The visual representation of Siri - a glowing marble of light

Building Better Websites

His master’s voice search
Flags blowing in the wind

Building Better Websites

Multi-language websites
Graphic illustration of ping pong bats

Building Better Websites

9 things to look for in a digital agency
Monopoly car counter on the Pass Go square of the Monopoly board

Building Better Websites

Pass Go: our modular codebase for financial transactions on the web
screenshot of google TV

Building Better Websites

A user interface isn’t just one part of your website — it’s the most important part
Craft CMS control panel showing a website entry

Building Better Websites

Why we love Craft CMS — and why you will, too

Building Better Websites

Why should you pick a small digital agency to build your big website?
Graphic Illustration showing graphs, diagrams, an iPhone and a social network post

Building Better Websites

Why we’re using Google Tag Manager
Modern office building with grey sky in background

Building Better Websites

Architects’ websites: who has the best in the AJ100?
A teacher helps a secondary school pupil in the classroom

Charity

How we produced an award-winning charity website
Five people taking part in a website discovery session. Multiple post-it notes are stuck to the wall ready for assessment.

Building Better Websites

Why Discovery could be the most crucial stage of your project
graphs of performance analytics on a laptop screen

Building Better Websites

Using basic statistics to make your website better
Photograph of the main hall at the Natural History Museum

Building Better Websites

How cultural attractions are preparing their websites for reopening

Building Better Websites

How to predict your e-commerce traffic for the next year with just 7 numbers

Building Better Websites

Why you don’t need a large development team to produce a high volume of quality work

Building Better Websites

Citizen Science on the web is about more than just collecting data

Charity

How to get more donations through your website

Digital Products

Why remote working is just the beginning
A team of web designers discuss wireframe designs by pinning them to the wall

Building Better Websites

How much should a website cost?

Digital Products

How we produced the British Council for Offices Guide to Specification

Building Better Websites

Big Compost Experiment on BBC Radio 4’s Inside Science

Ticketing

Why arts organisations should invest in a bespoke website

Ticketing

How we improved the Spektrix experience for Safari users
Craft CMS screenshot taken at an angle showing the rich text editor

Building Better Websites

Why Craft CMS is the best content management system we (and you) have ever used