We’re looking for a technically savvy Product Manager to oversee strategy and delivery for websites, portals, platforms and everything in between.

You will play a key role in understanding our users, addressing their needs and our clients' problems, managing product roadmaps, and achieving each product's vision and goals.

Alongside this we’re also developing our own digital products and are looking for experience and technical understanding to further develop these and bring them to market.

The role

You’ll join our team of project managers, designers and developers as our first dedicated Product Management hire. We expect the role to cover the following key areas but we’re open to hear about what you believe you can bring to the role.

Product Vision / Discovery

  • Discover and prioritise business and user needs
  • Identify opportunities to meet these needs and define the path forward for the product
  • Create the initial product roadmap

Product Delivery

  • Alongside a Project Manager lead our team in an agile environment
  • Manage the product backlog and track evolving product requirements
  • Identify and resolve blockers for the team during delivery to keep the project on track
  • Undertake functional testing with designers and developers so that the features meet client and user requirements
  • Run regular retrospectives with the team to improve our approach and encourage learning

Product Growth

  • Analyse usage data and client/customer feedback to make decisions about product enhancement
  • Monitor the product for bugs and future fixes
  • Collaborate on marketing the product as new features are released

Client Engagement

  • Collaborate with teams to present product solutions to potential clients, highlighting key features and benefits to secure new business.
  • Create detailed proposals and cost estimates for clients, ensuring that they are competitive and align with the client's needs and budget.
  • Stay updated with the latest industry trends, tools, and methodologies through continuous learning, attending conferences, and participating in professional development courses.

About you

We’re looking for someone who is clearly experienced as a Product Manager and can demonstrate a number of the following traits:

  • A systems thinker able to understand the product ecosystem and with an understanding of APIs that integrate third-party services, ensuring seamless functionality and interoperability.
  • Thrives in the fast-paced environment of a busy agency and can handle multiple responsibilities.
  • Capable of developing, articulating, and executing a clear product strategy and action plan.
  • Able to prioritise features effectively based on analysis of user requirements, leveraging user research and data analytics.
  • Adept at identifying, analysing, and resolving problems efficiently.
  • Effective in engaging with both clients and team members to ensure the delivery of optimal solutions.
  • Has exceptional attention to detail, ensuring all work is thoroughly tested and meets specifications.
  • Deeply committed to enhancing user experience and consistently prioritising user needs.
  • Knowledgeable about web development, technology trends, and user interactions in digital products.
  • Experience working on new business proposals and pitching to clients.

Working at Ten4

Some of the things you might like about working at Ten4

Flexible, remote work, from anywhere in the UK and 25 days annual leave

Our team is all over — working from Cumbria to Dorset and sometimes even farther afield. And if you’re an early bird? Start at 08:00. Night owl? Start at 10:00. You choose when to bookend your working day so you can fit in the things that are important to you, like school runs, evening classes, or even just a lie in.

£1,000/year professional development budget + regular catch-ups with a director or team lead

Your professional development is important to us. So if you spot an opportunity to learn via courses, books, conferences and so on, we’ll back you up to £1000 a year, every year. You also get monthly one-to-ones with a director or your team lead, to make sure you’re happy at work and growing your skills and experience.

£200 to get your home office in shape

We want you to be comfortable in your workplace, so when you join Ten4 you’ll get £200 to splash on whatever you want to make your home office work for you.

Regular coworking

We all need a break from the home office once in a while. We have a coworking subscription to allow you to do just that.

Macbook Pro with any additional peripherals you need

All the tech you need will be couriered to your home before you start.

Regular socials and an annual company retreat

Half a day, usually once a month, to get together with the team and do something fun, followed by a bite to eat and a friendly drink. If you don’t drink, that’s fine too; several of our team are tee-total.

We also take an annual company retreat — last year we went to Barcelona for the Craft CMS conference.

Two-month paid sabbatical after seven years

We reward long service with a two-month paid sabbatical, which can be taken in whole or in parts at any time after seven years of employment.

Our values

Empathy

Understanding and feeling the motivations, frustrations and experiences of those we design for helps us in every aspect of our work.

Creative problem solving

We don’t shy away from complex or challenging projects. If there’s a way through, we’ll find it.

Collaboration

At the core of all our projects is a happy marriage of our clients’ expertise and ours. We believe the best way to meet goals is to work together as one team.

Honesty and dependability

Fostering trust is essential to create long-lasting relationships.

Outcome focused

Dedicated to delivering lasting value.

Fun and friendly!

We want to do interesting work with nice people, be kind to each other and get the job done.

Equal opportunity

We’re committed to equality of opportunity. You will be able to make the best use of your skills, free from discrimination or harassment, knowing that all decisions are based on merit.

Salary

From £60k per year, negotiable according to experience

Apply for this job or ask a question

You can email any questions about the role, our company or anything else to jobs@ten4design.co.uk

Application process

Send your CV and a cover letter outlining why you're suited to the role to jobs@ten4design.co.uk

Applications will be assessed on a rolling basis, here's what you can expect:

  1. Your CV and cover letter will be reviewed by a member of the team
  2. We’ll invite you for an initial 15-30 minute screening call at a time to suit you to introduce the role and cover any questions you might have
  3. You’ll meet with one of our Directors who will give an introduction to Ten4 and how we work. We’ll ask you to talk about projects you’ve worked on and demonstrate some of the skills/experience in the job description

We can’t wait to hear from you.