Arts and culture

Beautiful digital experiences that work — for you, and your audiences

We have a special focus on arts, culture, and heritage organisations, and a reputation for tackling the trickiest UX and technical problems that nobody else wants to solve.

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+17%

Average increase in conversion rate after we relaunch an arts ticketing website

+6.5%

Average basket value increase after we relaunch an arts ticketing website

+20%

More GiftAid declarations on our donation pages than the CAF industry average

Some of the amazing organisations we’ve worked with

The National Lottery
BAFTA
Britten Sinfonia
Ronnie Scotts Jazz Club
Durham Cathedral
Royal museum greenwich dark
FACT Liverpool
Historic Royal Palaces
Chickenshed: Theatre changing lives
Saffron Hall

A selection of our recent projects

Whether you need a complete digital overhaul or a light website refresh, we’ll give you the same level of care and attention.

Montage of musicians playing bass guitar, double bass and piano

Ronnie Scott’s Jazz Club—

Bespoke ticketing for a world-famous venue

Ely Cathedral—

Building 21st century tools for an 11th century landmark

Saffron Hall—

Reflecting the world-class credentials of a unique local venue, one step at a time

Britten Sinfonia—

Bringing diverse new audiences to a renowned orchestra through design and content
A black woman in period costume smiles widely on stage with 5 people behind her

Chickenshed—

Helping more diverse people access performing arts

Ten4’s expertise has been invaluable in helping us develop a website that looks stunning, meets our customers’ needs and is full of clever functionality which makes our lives easier

White woman wearing glasses with short mid-brown hair

Emma Hall
Digital marketing coordinator

Insights

What we learn, we share, so that everyone can benefit from our experience.

Hand holding an iphone in a cathedral

How product thinking helped us build an interactive, self-guided tour for a cathedral, in less than two weeks

Digital Products

Four essential questions to ask about your ticketing system

Ticketing
Three packets of linguini showing three different shape numbers

What pasta packaging can teach you about user experience design

Digital Products
A robot sitting on a bench, reading a magazine.

Five questions to ask before you automate something on your website

Digital Products
Illustration of a mobile device, a calendar, an email and a pair of tickets

Five ways we can make your Spektrix website better

Digital Products
A photograph of cymbals reflecting purple light, in the low light of a jazz club.

Why are people really using your website (and who are they)?

Ticketing

How to supercharge your event pages with strategy, automation, and a slightly terrifying spreadsheet

Ticketing
Photograph showing the main entrance of the British Museum from outside.

Less is More, and Content is King at the AMA Digital Marketing Day

Content & SEO
A neon sign with an outlines saxophone and the words "ronnie scott's 6:30pm–3am pen nightly"

Parsimony, and why the simplest solution in web design isn’t always obvious

Ticketing
Image from inside the cloister looking into the central lawn

What cathedrals can teach you about your venue’s ticketing website

Ticketing

DonateFlow now integrates with Spektrix

Ticketing

Why you should get rid of your “What’s On” page

Ticketing
Someone using an smartphone with a qr code to enter a venue

The best bits of the Ticketing Professionals Conference 2022

Ticketing

From the start, Ten4 have been very responsive and supportive. They have not only guided us through the creation and launch of our new website, but have continued to provide the same level of enthusiasm, commitment and assistance with the ongoing development.

White woman with mid length hair

Lesley Ann Thompson
Director of Communications and Commerce

Services

Whether you want a whole new ticketing platform or just a bit of friendly advice, we’ll work with you to achieve your digital ambitions.

Digital strategy and consultancy

If you’re not sure what you need, you don’t need to jump headfirst into a full rebuild project. We’re happy to help you research the best uses of your budget — even if the answer is another agency.

Full website rebuilds and ongoing support

Whether you need a whole new website or just some help with your existing one, we’re here for you, and happy to think big but start small!

Ticketing and CRM integrations

Our team of experienced in-house developers has integrated with dozens of third-party systems to create ticketing and CRM websites, each with their own elegant custom user interface. Whatever your system, we’ll make it work harder for you.

Bespoke product development

We’ve built custom platforms for venues, talent agents, designers, charities, and more. If you're struggling to find an off-the-shelf system that does what you need (or are buckling under many), we can help.

Ten4 understood our requirements and—unlike every other company we spoke to—decided they could build us a new bespoke ticketing system. Our website has exceeded expectations

Whit man in glasses and an open necked shirt

Fred Nash
Managing Director

Our products

We build digital products that are intuitive, adaptable, and designed for organisations like yours.

Donateflow

Streamline your online fundraising with our beautifully designed, user-friendly donations platform.

Learn more at Donateflow.com

MemberFlow: coming soon

Let your users buy and manage their own memberships, including a custom payment schedule — with all data pushed directly into your CRM.

Register your interest in MemberFlow

Get in touch

Profile photo of Andrew Ladd

Andrew Ladd

Senior Product Strategist

Andrew’s first job in the arts was 20 years ago, as a box office assistant at the Edinburgh Fringe. Since then he’s worked in a variety of ticketing and sales roles, including Head of Ticketing for Underbelly and Sales Director in the Box Office and Ticketing team at the marketing agency AKA.

About Ten4

Research, strategy, design and development for ambitious organisations. We help you thrive in digital.

Learn more about Ten4