Expertise

Experience-led digital for arts and culture

Great audience experiences don't start and end at the stage door. We create websites and digital platforms that help arts and culture organisations reach more people and build lasting relationships. By connecting great design with the systems behind it, we make every digital interaction feel welcoming and effortless.

Royal philharmonic orchestra
The National Lottery
BAFTA
The Albany
Tower Bridge 1984
Cambridge City Council
Chester zoo logo
Long Wharf Theatre
Britten Sinfonia
Ronnie Scotts Jazz Club
Durham Cathedral
Ely Cathedral
Royal museum greenwich
FACT Liverpool
Historic Royal Palaces
Chickenshed: Theatre changing lives
Saffron Hall

Case studies

Whether you need a complete digital overhaul or a light website refresh, we’ll give you the same level of care and attention.

Montage of mobile user interfaces with different layouts

The Albany

Sparking discovery and growing community for this South East London cultural hub
Multiple mobile interface screenshots

Saffron Hall

Reflecting the world-class credentials of a unique local venue, one step at a time
Mobile interfaces

Britten Sinfonia

Bringing diverse new audiences to a renowned orchestra through design and content
Mobile interfaces from Ronnie Scotts website

Ronnie Scott’s Jazz Club

Award winning ticketing for a world-famous venue
Mix of mobile and desktop interfaces

Chickenshed

Helping more diverse people access performing arts

Cambridge Live

Four new sites on a blisteringly tight timeline

Ely Cathedral

A modern digital experience for one of England’s great medieval landmarks

More projects

Ten4’s expertise has been invaluable in helping us develop a website that looks stunning, meets our customers’ needs and is full of clever functionality which makes our lives easier

White woman wearing glasses with short mid-brown hair

Emma Hall
Digital marketing coordinator

How we support organisations like yours

Wherever you are in your digital journey, we’ll help you find the right next steps, and deliver them with care.

Digital strategy and consultancy

If you’re not sure what you need yet, that’s fine. We can help you understand your users, assess your digital landscape and make confident decisions about where to invest. Sometimes that leads to a full project; sometimes it simply points you in the right direction.

Full website rebuilds and improvements

From complete redesigns to thoughtful improvements of what you already have, we create clear, accessible and future-friendly websites, and we stay with you afterwards to keep everything running smoothly.

Ticketing, CRM ans membership platform integrations

Our in-house team has integrated countless ticketing, membership, CRM and donor platforms. We build calm, intuitive user journeys on top of complex systems, making your tools easier for visitors to use and easier for staff to manage, whatever platforms you’re working with.

Bespoke product development

If off-the-shelf tools don’t quite fit, we design and build custom platforms shaped precisely around your needs. From event workflows to supporter portals, we help simplify complex processes and reduce the number of systems your team has to juggle.

Accessibility & inclusion

We design for everyone. Our products meet WCAG AA standards, with clear content, thoughtful structure and inclusive UX that serves a wide range of audiences.

Sustainability & performance

We build fast, efficient digital products that minimise energy use, reduce carbon impact and feel great to use, even on slow devices or rural connections.

Content design & storytelling

We help you structure and shape content so that audiences can navigate your stories easily, whether that’s exhibitions, live programmes, projects or collections.

Digital audits & UX health checks

If you want a clearer picture before committing to a project, we can diagnose issues, highlight quick wins and give you a roadmap for improvement.

Long-term partnership and support

We’re not a “deliver and disappear” agency. Many of our clients have worked with us for over 10–15 years. We maintain, evolve and steward platforms with the same care we put into building them.

Our products

We build digital products that are intuitive, adaptable, and designed for organisations like yours.

young fingers create a rainbow in colourful modeling clay

Ten4 Donate

Streamline your online fundraising with our beautifully designed, user-friendly donations platform.

Discover Ten4 Donate
Three young women walk arm in arm on a broad walk by the water

Ten4 Memberships

Let your users buy and manage their own memberships, including a custom payment schedule — with all data pushed directly into your CRM.

Discover Ten4 Memberships

Insights

What we learn, we share, so that everyone can benefit from our experience.

Tacoma Narrows Bridge during its collapse

CRM Integrations

When off‑the‑shelf integrations aren’t enough

Digital Products

The best donation platforms for charities: fees, features & comparisons (2026)

Digital Products

Introducing Ten4 Memberships: a custom platform for charities and venues using Spektrix

Ticketing

Ten4 Donate now integrates with Spektrix

Ticketing

Four essential questions to ask about your ticketing system
Hand holding an iphone in a cathedral

Digital Products

How product thinking helped us build an interactive, self-guided tour for a cathedral, in less than two weeks
Three packets of linguini showing three different shape numbers

Digital Products

What pasta packaging can teach you about user experience design
A robot sitting on a bench, reading a magazine.

Digital Products

Five questions to ask before you automate something on your website
Illustration of a mobile device, a calendar, an email and a pair of tickets

Digital Products

Five ways we can make your Spektrix website better
A photograph of cymbals reflecting purple light, in the low light of a jazz club.

Ticketing

Why are people really using your website (and who are they)?

Ticketing

How to supercharge your event pages with strategy, automation, and a slightly terrifying spreadsheet
Photograph showing the main entrance of the British Museum from outside.

Content & SEO

Less is More, and Content is King at the AMA Digital Marketing Day
A neon sign with an outlines saxophone and the words "ronnie scott's 6:30pm–3am pen nightly"

Ticketing

Parsimony, and why the simplest solution in web design isn’t always obvious
Image from inside the cloister looking into the central lawn

Ticketing

What cathedrals can teach you about your venue’s ticketing website

Ticketing

Why you should get rid of your “What’s On” page
Someone using an smartphone with a qr code to enter a venue

Ticketing

The best bits of the Ticketing Professionals Conference 2022

+17%

Average increase in conversion rate after we relaunch an arts ticketing website

+6.5%

Average basket value increase after we relaunch an arts ticketing website

+20%

More GiftAid declarations on our donation pages than the CAF industry average

Awards

  • BIMA

    Gold — Digital Product Development — Ronnie Scotts

Get in touch

Profile photo of John Stewart

John Stewart

Director

John’s expert knowledge in all areas of design and development has been 20+ years in the making. He often leads on complex integrations (ticketing, donations, CRM and so on) to ensure multifaceted projects run smoothly, combining big-picture vision with serious attention to detail.

Back to expertise