We’re hiring a Senior Digital Project Manager

Project & retainer management (60%)

• Lead the delivery of our largest and most complex projects, working either independently or alongside other PMs.
• Take full responsibility for project planning to ensure work is resourced effectively, keeping budgets on track and projects profitable.
• Manage relationships with third-party suppliers, such as web hosting providers, to ensure smooth project delivery.
• Nurture long-running client relationships through the management of annual retainers.

• Navigate complex trade-off decisions across scope, budget, timelines, and technical approaches

   

Strategy & process (20%)

• Working with Ten4’s leadership team to review our ways of working to establish repeatable processes for the team.
• Onboarding clients and resource planning for our major accounts.
• Collaborate with the Head of Operations to report on project profitability and delivery metrics.
• Ensure the PM team tracks time accurately to maintain reliable data for billing and forecasting.
• Contribute to the continuous improvement of delivery processes and project management practices across the agency.

• Support the leadership team by providing clear visibility on delivery insights, forecasting, and risk.

   

Team support (20%)

• Mentor and support the wider Project Management team, offering guidance and oversight on their larger projects.
• Anticipate and mitigate delivery risks across multiple projects, helping other PMs to develop these skills.

• We are looking for someone with at least 5 years of experience in an agency environment.
• You have a proven track record of leading complex website or digital product builds from discovery through to launch.
• Coordinating multiple teams, workstreams, and dependencies effectively is second nature to you.
• You enjoy mentoring your team mates to help them improve their work and provide a sounding board.
• You possess a deep understanding of the full project lifecycle, spanning UX and design through to technical delivery.
• You are confident entering technical discussions about architecture, integrations, and constraints with our product and development leads. You don’t need to be a developer, but a good understanding of web technologies helps you troubleshoot and communicate effectively with the development team.
• Excellent stakeholder management skills allow you to navigate difficult conversations and manage expectations with clarity.
• You bring strong commercial awareness and are comfortable owning the financial health and profitability of your projects.
• Taking full accountability for project outcomes and critical decision-making is something you are comfortable with.
• You can advise clients on strategic delivery trade-offs, helping them balance quality, cost, and time.
• Your approach to risk is proactive, allowing you to spot issues early and ensure the team delivers work that is robust, accessible, and sustainable.

Nice to have

• Previous experience working with clients in the arts, culture, or charity sectors.
• A background in managing long-term retainer relationships alongside project builds.
• Familiarity with our tool stack, specifically Float for resourcing and ClickUp for task management.

Some of the things you might like about working at Ten4

Flexible, remote work, from anywhere in the UK and 25 days annual leave

Our team is all over — working from Cumbria to Dorset and sometimes even farther afield. And if you’re an early bird? Start at 08:00. Night owl? Start at 10:00. You choose when to bookend your working day so you can fit in the things that are important to you, like school runs, evening classes, or even just a lie in.

£1,000/year professional development budget + regular catch-ups with a director or team lead

Your professional development is important to us. So if you spot an opportunity to learn via courses, books, conferences and so on, we’ll back you up to £1000 a year, every year. You also get monthly one-to-ones with a director or your team lead, to make sure you’re happy at work and growing your skills and experience.

£200 to get your home office in shape

We want you to be comfortable in your workplace, so when you join Ten4 you’ll get £200 to splash on whatever you want to make your home office work for you.

Regular coworking

We all need a break from the home office once in a while. We have a coworking subscription to allow you to do just that.

Macbook Pro with any additional peripherals you need

All the tech you need will be couriered to your home before you start.

Regular socials and an annual company retreat

Half a day, usually once a month, to get together with the team and do something fun, followed by a bite to eat and a friendly drink. If you don’t drink, that’s fine too; several of our team are tee-total.

We also take an annual company retreat — last year we went to Barcelona for the Craft CMS conference.

Two-month paid sabbatical after seven years

We reward long service with a two-month paid sabbatical, which can be taken in whole or in parts at any time after seven years of employment.

For more details, check out our article on what we do to make Ten4 a great place to work.

Empathy

Understanding and feeling the motivations, frustrations and experiences of those we design for helps us in every aspect of our work.

Creative problem solving

We don’t shy away from complex or challenging projects. If there’s a way through, we’ll find it.

Collaboration

At the core of all our projects is a happy marriage of our clients’ expertise and ours. We believe the best way to meet goals is to work together as one team.

Honesty and dependability

Fostering trust is essential to create long-lasting relationships.

Outcome focused

Dedicated to delivering lasting value.

Fun and friendly!

We want to do interesting work with nice people, be kind to each other and get the job done.

From £50k per year, negotiable according to experience.

Our full-time roles are 37.5 hours per week over 5 days. 

We’re committed to equality of opportunity. You will be able to make the best use of your skills, free from discrimination or harassment, knowing that all decisions are based on merit.

Please complete the Ten4 application form.  

This role is open to all UK based applicants with right to work in the UK. We are unable to provide sponsorship visas for this role. 

If you cannot complete the application form please send your CV and covering letter to jobs@ten4design.co.uk. You can email any questions about the role, our company or anything else to the same address. We can’t wait to hear from you.